Employee Experience
Optimization
Employee Experience
Optimization
CopperBeech Associates recognizes that an organization is only as effective as its people. Investing in the employee experience within your organization and the functions that support them, are both critical to your company's long term success. We can help.
CopperBeech Associates recognizes that an organization is only as effective as its people. Investing in the employee experience within your organization and the functions that support them, are both critical to your company's long term success. We can help.
- Myers-Briggs Type Indicator® Team Building & Executive/Management Coaching: aiding work groups and management effectiveness, with strategic planning and management support.
- Organizational Development and Change Management: MBTI® team building can be leveraged into a group org development exercise identfiying key areas for improving business process and the customer and employee experience. Strategic Planning support can also be provided focused on people, processes, and systems.
- Human Resources Support: compliance review; key manager recruitment; customer contact staff recruiting, screening, and onboarding/training (with a focus on faster productivity and retention); and the establishment of performance standards and incentive programs.
- Customer Relationship Management: acquisition and retention strategies; sales scripting; and direct marketing design and management.
- Acquisition/Merger Planning & Support: organizational development; change management; with a focus on ensuring the continuity of the customer experience and the business culture.